{"id":338,"date":"2019-08-30T09:03:38","date_gmt":"2019-08-30T01:03:38","guid":{"rendered":"http:\/\/closecomfort.wpdev.signi.fi\/?page_id=338"},"modified":"2025-07-02T11:24:54","modified_gmt":"2025-07-02T03:24:54","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.coolzy.com\/us\/support\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n\n\t<div id=\"gap-948926366\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-948926366 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\n  <div id=\"page-header-487961520\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            FAQs          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <ul class=\"nav sm-touch-scroll nav-line nav-uppercase text-center nav-center\"><li class=\"nav-single-page hidden\"><\/li><\/ul>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n\t<div id=\"gap-910056089\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-910056089 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1168870407\">\n\n\t<div id=\"col-620662607\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Frequently Asked Questions<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n<p>See a list below of Frequently Asked Questions. If your problem is not answered on this page, please call us at <a href=\"tel:+4354324959\" target=\"_blank\" rel=\"noopener noreferrer\">(435)432 4959<\/a>. We&#8217;re an online business which means we&#8217;re open for sales 24\/7. You&#8217;re welcome to call or email us. If we&#8217;re away from our desk, we&#8217;ll reply as soon as we get back.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1168870407 > .col > .col-inner {\n  padding: 50px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n\n\t<section class=\"section\" id=\"section_1302536990\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-large\"  id=\"row-1439072383\">\n\n\t<div id=\"col-114440089\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:1.5em;margin-bottom:1.5em;height:0px;\"><\/div>\n<span class=\"scroll-to\" data-label=\"Scroll to: #general-enquiries\" data-bullet=\"true\" data-link=\"#general-enquiries\" data-title=\"General Enquiries\"><a name=\"general-enquiries\"><\/a><\/span>\n<h3 class=\"accordion_title\">General Enquiries<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-2121985316\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2121985316-label\" class=\"accordion-title plain\" href=\"#accordion-item-since-a-coolzy-has-no-exhaust-hose,-surely-the-warm-air-must-heat-the-room?\" aria-expanded=\"false\" aria-controls=\"accordion-2121985316-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Since a Coolzy has no exhaust hose, surely the warm air must heat the room?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2121985316-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2121985316-label\">\n\t\t\t\n<p>A Coolzy releases only 340 Watts, similar to three people in the room. A Coolzy directs its warm air exhaust to the ceiling where the heat is absorbed, just like the warmth from your fridge which you don&#8217;t notice (warm air rises naturally). Any excess finds its way out of open windows or doors.<\/p>\n<p>Without sufficient ventilation, even this small amount of heating can raise the temperature in the upper part of a small room. <a href=\"https:\/\/www.coolzy.com\/us\/support\/small-room-ventilation\/\">Learn how to provide extra ventilation for a small room.<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1809694646\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1809694646-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-size-room-does-a-coolzy-cool?\" aria-expanded=\"false\" aria-controls=\"accordion-1809694646-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What size room does a Coolzy cool?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1809694646-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1809694646-label\">\n\t\t\t\n<p>A Coolzy works in any room because it doesn&#8217;t try to cool an entire room. It creates a micro-climate, a cool zone, up to 6 feet by 6 feet (about 4 square metres). Think of it as a refrigerated fan.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1951789205\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1951789205-label\" class=\"accordion-title plain\" href=\"#accordion-item-coolzy-dimensions?\" aria-expanded=\"false\" aria-controls=\"accordion-1951789205-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Coolzy dimensions?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1951789205-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1951789205-label\">\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1444051994\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"800\" src=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-in-220527-864x800.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-in-220527-864x800.jpg 864w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-in-220527-432x400.jpg 432w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-in-220527-768x711.jpg 768w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-in-220527-600x556.jpg 600w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-in-220527.jpg 1200w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1444051994 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_518603527\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"800\" src=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-cm-220527-864x800.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-cm-220527-864x800.jpg 864w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-cm-220527-432x400.jpg 432w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-cm-220527-768x711.jpg 768w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-cm-220527-600x556.jpg 600w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2022\/05\/Coolzy-dimensions-cm-220527.jpg 1200w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_518603527 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2660652913\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2660652913-label\" class=\"accordion-title plain\" href=\"#accordion-item-when-should-i-consider-using-the-optional-bed-tent?\" aria-expanded=\"false\" aria-controls=\"accordion-2660652913-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>When should I consider using the optional bed tent?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2660652913-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2660652913-label\">\n\t\t\t\n<p>If the temperature inside your bedroom regularly exceeds 80 \u00b0F (27 \u00b0C) at night, the Igloo tent provides extra cooling to keep you comfortable, and also provides chemical-free mosquito protection. The Igloo tent also reduces the air conditioner power consumption to about 180 Watts average, a valuable saving for off-grid battery installations. The Igloo tent also provides an ideal place for your baby or small child to be cool and comfortable during the day time.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3549993018\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3549993018-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-far-away-can-a-coolzy-be-effective?\" aria-expanded=\"false\" aria-controls=\"accordion-3549993018-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How far away can a Coolzy be effective?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3549993018-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3549993018-label\">\n\t\t\t\n<p>We recommend keeping a Coolzy near you, no more than 3 \u2013 6 feet (1 or 2 metres) away. If you need it further away, or want to use while you are standing, we recommend our Focus Enhancer adjustable nozzle accessory (already included with our <a href=\"https:\/\/www.coolzy.com\/us\/product\/coolzy-pro-personal-air-conditioner\/\" target=\"_blank\" rel=\"noopener noreferrer\">Coolzy-Pro<\/a> units) that extends the range and optionally directs the cool air flow at a higher angle.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-276486232\" class=\"accordion-item\">\n\t\t<a id=\"accordion-276486232-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-it-warm-me-in-winter?\" aria-expanded=\"false\" aria-controls=\"accordion-276486232-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can it warm me in winter?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-276486232-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-276486232-label\">\n\t\t\t\n<p>No. A Coolzy is designed for energy-efficient cooling in summer. An electric throw blanket is an extremely energy-efficient option for winter warmth.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2067603019\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2067603019-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-still-a-reason-for-using-a-split-ac?\" aria-expanded=\"false\" aria-controls=\"accordion-2067603019-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there still a reason for using a split AC?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2067603019-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2067603019-label\">\n\t\t\t\n<p>If you need to cool a crowded room for 2 \u2013 3 hours, a split AC is effective. Split ACs provide no fresh air exchange and the doors and windows need to be closed to retain the cool air so carbon dioxide, volatile organic compounds and body odours build up with time. Prolonged use of split ACs for sleeping can cause dry itchy eyes and skin irritation from dry air and the running cost can be very high. Expect to pay $1,500 or more to install it and <a href=\"https:\/\/learnmetrics.com\/how-much-does-it-cost-to-run-an-air-conditioner-per-hour\/\">$45 &#8211; $100 a month<\/a> for electricity if you use it for sleeping or during the day.<\/p>\n<p>You can use your Coolzy with the split AC at the same time, leaving the split AC thermostat at a higher temperature to save on running cost. Coolzy provides extra cooling where you need it.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2308767465\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2308767465-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-have-misplaced-my-user-guide.-can-i-find-a-digital-copy?\" aria-expanded=\"false\" aria-controls=\"accordion-2308767465-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>I have misplaced my user guide. Can I find a digital copy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2308767465-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2308767465-label\">\n\t\t\t\n<p>Go to <a href=\"https:\/\/www.coolzy.com\/us\/support\/product-manuals\/\">this manual download page<\/a> to choose which manual you require.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2271645045\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2271645045-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-buy-spare-parts-for-my-unit?\" aria-expanded=\"false\" aria-controls=\"accordion-2271645045-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I buy spare parts for my unit?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2271645045-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2271645045-label\">\n\t\t\t\n<p>Spare parts are available: tap this button.<\/p>\n<a href=\"\/us\/product-category\/spare-parts\/\" class=\"button primary\" >\n\t\t<span>BUY SPARE PARTS<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3692302175\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3692302175-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-clean-the-filters?\" aria-expanded=\"false\" aria-controls=\"accordion-3692302175-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I clean the filters?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3692302175-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3692302175-label\">\n\t\t\t\n<p>Here is a short video to explain.<\/p>\n<div class=\"row\"  id=\"row-879824020\">\n\n\t<div id=\"col-2086119133\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"video video-fit mb\" style=\"padding-top:56.25%;\"><p><iframe loading=\"lazy\" title=\"Cleaning Filters\" width=\"1020\" height=\"574\" src=\"https:\/\/www.youtube.com\/embed\/eJhEJbVTmKc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2103618153\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3829247549\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3829247549-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-often-should-i-clean-the-filters?\" aria-expanded=\"false\" aria-controls=\"accordion-3829247549-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How often should I clean the filters?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3829247549-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3829247549-label\">\n\t\t\t\n<p>You should remember to clean the filters every two weeks or so.<\/p>\n<p>You can do this less often once you have experience of using your air conditioner and you can judge when to clean the filters for yourself.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1439072383 > .col > .col-inner {\n  padding: 0 0px 0px 0px;\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1302536990 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(241, 241, 241);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1746549863\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-large\"  id=\"row-1161035835\">\n\n\t<div id=\"col-562799486\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #troubleshooting\" data-bullet=\"true\" data-link=\"#troubleshooting\" data-title=\"Troubleshooting\"><a name=\"troubleshooting\"><\/a><\/span>\n<h3 class=\"accordion_title\">Troubleshooting &amp; Maintenance<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-367966417\" class=\"accordion-item\">\n\t\t<a id=\"accordion-367966417-label\" class=\"accordion-title plain\" href=\"#accordion-item-the-fan-runs-but-there-is-no-cooling\" aria-expanded=\"false\" aria-controls=\"accordion-367966417-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>The fan runs but there is no cooling<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-367966417-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-367966417-label\">\n\t\t\t\n<p><strong>Symptoms<\/strong>: Green light is flashing, fan is running but there is no cooling, and compressor does not start.<\/p>\n<p><strong>Explanation<\/strong>: Thermostat setting is higher than room temperature or function is set to \u201cventilate\u201d instead of \u201csnowflake\u201d. Below 64 \u00b0F (18 \u00b0C), the compressor will not start because the room is too cold and there is a risk that ice would form inside and damage your air conditioner.<\/p>\n<p><strong>Cure<\/strong>: Press FUNC to make the snowflake symbol appear (bottom left corner) and lower the thermostat temperature.<\/p>\n<p>Press FUNC for 6 seconds to change from degrees Celsius to degrees Fahrenheit or vice versa.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2472578160\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2472578160-label\" class=\"accordion-title plain\" href=\"#accordion-item-fails-to-start\" aria-expanded=\"false\" aria-controls=\"accordion-2472578160-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Fails to start<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2472578160-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2472578160-label\">\n\t\t\t\n<p><strong>Symptoms<\/strong>: Green light is not on when trying to turn on Coolzy.<\/p>\n<p><strong>Cause<\/strong>: No electrical power<\/p>\n<p><strong>Cure<\/strong>: Make sure the warm air deflector is fully open. Check to see if the power supply is properly connected and on. If the power cord seems properly connected, try a different power supply.<\/p>\n<p>Check that the cable drawer is fully inserted and aligned with the back of Coolzy.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4278291620\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4278291620-label\" class=\"accordion-title plain\" href=\"#accordion-item-the-room-seems-to-warm-up\" aria-expanded=\"false\" aria-controls=\"accordion-4278291620-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>The room seems to warm up<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4278291620-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4278291620-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-1716786382\">\n\n\t<div id=\"col-1377983270\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>Symptoms<\/strong>: the room becomes noticeably warmer with a Coolzy running.<\/p>\n<p><strong>Explanation<\/strong>: the room\u00a0<em>seems<\/em> to get warmer because you get used to the cool air from aCoolzy.<\/p>\n<p>In a well-insulated small room with doors and windows closed, the room temperature can increase slightly, just as it would with two or three people in the room.<\/p>\n<p>A Coolzy emits about the same heat as three people. However, as you become used to the cool micro-climate that a Coolzy provides for you, the other parts of the room will <em>seem<\/em>\u00a0to be warmer even if there is no measurable temperature change.<\/p>\n<p>Note that the warm air emerging from the rear of the AC demonstrates it is working properly.\u00a0 A kitchen refrigerator creates a similar amount of warm air at the back.<\/p>\n<p><strong>Cures<\/strong>: keep a door or window open \u2013 this is a healthy option in any case. Unlike normal room air conditioners, a Coolzy works just as well with open doors and windows and fresh air circulating.<\/p>\n<p>If you cannot keep a door open and you like the curtains fully closed to keep out the light, consider the following solution from one of our customers. She placed her air conditioner about 15 cm from the wall beneath an open window and draped the curtain over the middle so the warmer air went straight out of the window.<\/p>\n<p>If you only have short curtains, elevate your air conditioner on a small table.<\/p>\n<p><a href=\"https:\/\/www.coolzy.com\/us\/support\/small-room-ventilation\/\">Learn how to use a fan<\/a> to provide extra ventilation to remove warm air.<\/p>\n<div class=\"row align-middle\"  id=\"row-1788691854\">\n\n\t<div id=\"col-1037999572\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1767304018\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"797\" height=\"800\" src=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1-797x800.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1-797x800.jpg 797w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1-280x280.jpg 280w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1-398x400.jpg 398w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1-768x771.jpg 768w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1-300x300.jpg 300w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1-600x603.jpg 600w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1-100x100.jpg 100w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Curtains1.jpg 952w\" sizes=\"auto, (max-width: 797px) 100vw, 797px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1767304018 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-518061148\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>If you only have short curtains, elevate your air conditioner on a small table.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1788691854 > .col > .col-inner {\n  padding: 15px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n<div class=\"row align-middle\"  id=\"row-1321569991\">\n\n\t<div id=\"col-794607834\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1574354600\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"800\" src=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Door1-950x800.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Door1.jpg 950w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Door1-475x400.jpg 475w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Door1-768x647.jpg 768w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/CC-Door1-600x505.jpg 600w\" sizes=\"auto, (max-width: 950px) 100vw, 950px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1574354600 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2134341955\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>In a small, insulated room, consider placing Coolzy in the doorway as shown here.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1321569991 > .col > .col-inner {\n  padding: 15px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1178779482\" class=\"col medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1735832163\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1735832163-label\" class=\"accordion-title plain\" href=\"#accordion-item-air-conditioner-seems-noisy\" aria-expanded=\"false\" aria-controls=\"accordion-1735832163-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Air Conditioner seems noisy<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1735832163-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1735832163-label\">\n\t\t\t\n<p><strong>Symptoms 1<\/strong>: The noise from the AC seems loud and some users find it annoying.<\/p>\n<p><strong>Explanation<\/strong>: On high fan speed, the AC noise is about 54 dB at a distance of 1 metre, about the same as an electric fan at high speed. It is much quieter at the medium and low fan speeds.<\/p>\n<p><strong>Cure<\/strong>: For sleeping, place the AC unit about 6 inches (15 cm) from the end of the bed as shown in the instruction guide. The bedding will absorb much of the noise. Run the AC on medium speed. If you need faster air flow, use the Coolzy-Pro Focus Enhancer adjustable nozzle accessory which increases the air flow speed up to three times. With the windows open, the AC needs to provide just enough noise to mask noises coming from outside to promote sound sleep.<\/p>\n<p><strong>Symptoms 2<\/strong>: A rushing water sound comes from the back of the AC.<\/p>\n<p><strong>Explanation<\/strong>: In humid weather conditions, water is condensed on the air cooling coils at the front of the machine and passes to the back side where the water is sprayed onto the warm condenser coils.<\/p>\n<p>The noise is caused by the water spray.<\/p>\n<p>The water enables the AC to increase the cooling power by up to 50% or more, with no increase in electricity consumption. This is what make Coolzy particularly effective in humid weather conditions.<\/p>\n<p>The noise level does increase slightly.<\/p>\n<p><strong>Cure<\/strong>:\u00a0If you really don&#8217;t want to hear the water rushing sound, you can remove the rubber bung just above the power cord storage drawer at the back of the AC.<\/p>\n<p>This will reduce the cooling power in humid weather: it will not perform at the specified level.\u00a0 Also, after 2 &#8211; 5 hours, the AC will switch off automatically when the drawer is full of water.\u00a0 Then you need to empty out the water before using it again.\u00a0 Take care not to spill the water as you remove the drawer!<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2153920119\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2153920119-label\" class=\"accordion-title plain\" href=\"#accordion-item-water-is-leaking\" aria-expanded=\"false\" aria-controls=\"accordion-2153920119-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Water is leaking<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2153920119-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2153920119-label\">\n\t\t\t\n<p><strong>Symptoms<\/strong>: Water leaks from air conditioner<\/p>\n<p><strong>Explanation<\/strong>: The air conditioner should not leak at all. However, if it is not upright, even if tilted at a slight angle, water can leak from the cold evaporator onto the floor. This can happen if the AC is placed on a chair, for example. The seat on most chairs is not flat.<\/p>\n<p><strong>Cure<\/strong>: Make sure the air conditioner is placed on a hard, flat, level surface.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1868523888\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1868523888-label\" class=\"accordion-title plain\" href=\"#accordion-item-intermittent-cooling-loss\" aria-expanded=\"false\" aria-controls=\"accordion-1868523888-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Intermittent cooling loss<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1868523888-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1868523888-label\">\n\t\t\t\n<p><strong>Symptoms<\/strong>: Air conditioner loses its cooling effect intermittently<\/p>\n<p><strong>Explanation<\/strong>: Drafts and nearby fans can disrupt the cool air flow from your Coolzy AC, reducing the cooling effect for users.<\/p>\n<p><strong>Cure<\/strong>: Use Coolzy in a draft free location.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-54605498\" class=\"accordion-item\">\n\t\t<a id=\"accordion-54605498-label\" class=\"accordion-title plain\" href=\"#accordion-item-gradual-loss-of-cooling\" aria-expanded=\"false\" aria-controls=\"accordion-54605498-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Gradual loss of cooling<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-54605498-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-54605498-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-1939111169\">\n\n\t<div id=\"col-1755787445\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>Symptoms<\/strong>: Air conditioner loses its cooling effect gradually over time<\/p>\n<p><strong>Explanation<\/strong>: Household dust accumulating on the three air filters can gradually reduce the air flow, reducing the apparent cooling.<\/p>\n<p><strong>Cure<\/strong>: We recommend you inspect at least the cool air inlet filter at the front of the AC unit every two weeks. Once there is a noticeable amount of dust, clean all three filters by rinsing them under a tap.<\/p>\n<p>We also recommend that you ask an air conditioning technician to clean the inside of your AC annually, especially in very dusty locations.<\/p>\n<p>Here is a photo of dirty front side filters. The Coolzy unit was used for three weeks with a bed tent.<\/p>\n<div class=\"row align-middle\"  id=\"row-67116373\">\n\n\t<div id=\"col-331320373\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1196224815\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"706\" src=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter1.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter1.jpg 946w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter1-536x400.jpg 536w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter1-768x573.jpg 768w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter1-600x448.jpg 600w\" sizes=\"auto, (max-width: 946px) 100vw, 946px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1196224815 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1094122162\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Here is a photo of dirty front side filters. The Coolzy unit was used for three weeks with a bed tent.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-middle\"  id=\"row-1726583621\">\n\n\t<div id=\"col-1992397451\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1785486259\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"710\" src=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter2.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter2.jpg 946w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter2-533x400.jpg 533w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter2-768x576.jpg 768w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter2-600x450.jpg 600w\" sizes=\"auto, (max-width: 946px) 100vw, 946px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1785486259 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1849048411\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Here is a photo of the back side filter at the same time.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-middle\"  id=\"row-1531089360\">\n\n\t<div id=\"col-690384241\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_552697685\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"948\" height=\"712\" src=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter3.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter3.jpg 948w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter3-533x400.jpg 533w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter3-768x577.jpg 768w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter3-600x451.jpg 600w\" sizes=\"auto, (max-width: 948px) 100vw, 948px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_552697685 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1231048374\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Here is a photo of the front filters after cleaning under running water from a bathroom tap.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-middle\"  id=\"row-1901869608\">\n\n\t<div id=\"col-68164651\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_530884783\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"952\" height=\"714\" src=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter4.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter4.jpg 952w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter4-533x400.jpg 533w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter4-768x576.jpg 768w, https:\/\/www.coolzy.com\/us\/wp-content\/uploads\/sites\/11\/2019\/10\/filter4-600x450.jpg 600w\" sizes=\"auto, (max-width: 952px) 100vw, 952px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_530884783 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-596525534\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Here is a photo of the back filter after cleaning.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4070663998\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4070663998-label\" class=\"accordion-title plain\" href=\"#accordion-item-setting-up-your-tent\" aria-expanded=\"false\" aria-controls=\"accordion-4070663998-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Setting up your tent<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4070663998-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4070663998-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-672838636\">\n\n\t<div id=\"col-61547944\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>This video shows you how to set up the Igloo tent.<\/p>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:1.7em;margin-bottom:1.7em;height:0px;\"><\/div>\n<div class=\"video video-fit mb\" style=\"padding-top:56.25%;\"><p><iframe loading=\"lazy\" title=\"Setting up your tent\" width=\"1020\" height=\"574\" src=\"https:\/\/www.youtube.com\/embed\/u5HP3RhqdTQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1631365506\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1106999188\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1106999188-label\" class=\"accordion-title plain\" href=\"#accordion-item-folding-your-tent\" aria-expanded=\"false\" aria-controls=\"accordion-1106999188-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Folding your tent<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1106999188-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1106999188-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-2031768498\">\n\n\t<div id=\"col-2090989885\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>This video shows how to fold up the Igloo tent. Pay particular attention to positioning of hands and fingers for the final part when the tent collapses to a circular heap on the floor.<\/p>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2.0em;margin-bottom:2.0em;height:0px;\"><\/div>\n<div class=\"video video-fit mb\" style=\"padding-top:56.25%;\"><p><iframe loading=\"lazy\" title=\"Packing up the Igloo Tent\" width=\"1020\" height=\"574\" src=\"https:\/\/www.youtube.com\/embed\/TONq7EIxres?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1592410236\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1161035835 > .col > .col-inner {\n  padding: 50px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1746549863 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\t\t<div class=\"structured-data hidden\">\n\t\t\t\t\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"Since Close Comfort has no exhaust hose, surely the warm air must heat the room?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Close Comfort releases only 300 Watts, similar to three people in the room. Close Comfort directs its warm air exhaust to the ceiling where the heat is absorbed, just like the warmth from your fridge which you don't notice (warm air rises naturally). Any excess finds its way out of open windows or doors.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What size room does Close Comfort cool\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Close Comfort works in any room, even outside in sheltered places. It creates a micro-climate, a cool zone, up to 4-5 square metres.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What are the dimensions of the unit?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"9500\" width=\"86\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"When should I consider using the optional bed tent\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"If the temperature inside your bedroom regularly exceeds 28\u00b0C at night, the Igloo tent provides extra cooling to keep you comfortable, and also provides chemical-free mosquito protection. The Igloo tent also reduces the air conditioner power consumption to about 180 Watts average, a valuable saving for off-grid battery installations. The Igloo tent also provides an ideal place for your baby or small child to be cool and comfortable during the day time.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How far away can Close Comfort be effective?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"We recommend keeping Close Comfort near you, no more than 1 or 2 metres away. If you need it further away, or want to use while you are standing, we recommend our Focus Enhancer accessory (already included with our COOL FOCUS units) that extends the range and optionally directs the cool air flow at a higher angle.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Can it warm me in winter?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"No. Close Comfort is designed for energy-efficient cooling in summer. An electric throw rug is an extremely energy-efficient option for winter warmth.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Is there still a reason for using a split AC?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"If you need to cool a crowded room for 2 \u2013 3 hours, a split AC is effective. Split ACs provide no fresh air exchange and the doors and windows need to be closed to retain the cool air so carbon dioxide, volatile organic compounds and body odours build up with time. Prolonged use of split ACs for sleeping can cause dry itchy eyes and skin irritation from dry air and the running cost can be very high. Expect to pay $1,500 or more to install it and $120 - $250 a month for electricity if you use it for sleeping or during the day.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"I have misplaced my user guide. Can I find a digital copy?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"https:\/\/www.closecomfort.com\/au\/wp-content\/uploads\/sites\/11\/2021\/02\/Online-User-Guide-120220212.pdf\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Can I buy spare parts for my unit?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Spare parts are available. Head over to our store to purchase.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How do I clean the filters?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Here is a short video to explain. https:\/\/youtu.be\/eJhEJbVTmKc\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How often should I clean the filters?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"You should remember to clean the filters every two weeks or so.\nYou can do this less often once you have experience of using your air conditioner and you can judge when to clean the filters for yourself.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"The fan runs but there is no cooling\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Symptoms: Green light is flashing, fan is running but there is no cooling, and compressor does not start.\nExplanation: Thermostat setting is higher than room temperature or function is set to \u201cventilate\u201d instead of \u201csnowflake\u201d. Below 18\u00b0C, the compressor will not start because the room is too cold and there is a risk that ice would form inside and damage your air conditioner.\nCure: Press FUNC to make the snowflake symbol appear (bottom left corner) and lower the thermostat temperature.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Fails to start\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Symptoms: Air conditioner does not start, green light flashes 6 times, then pauses and repeats.\nExplanation: Software needs a reset.\nCure: Disconnect the power \u2013 either switch off the power point, or disconnect the power lead for 5 minutes.\nAvoiding the problem: When you have finished using your Close Comfort AC, switch it off with the remote control before closing the warm air cover. Even better, leave the warm air cover open unless you don\u2019t plan to use Close Comfort for several days.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"The room seems to warm up\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Symptoms: the room becomes noticeably warmer with Close Comfort running.\nExplanation: the room seems to get warmer because you get used to the cool air from Close Comfort.\nIn a well-insulated small room with doors and windows closed, the room temperature can increase slightly, just as it would with two or three people in the room.\nClose Comfort emits about the same heat as three people. However, as you become used to the cool micro-climate that Close Comfort provides for you, the other parts of the room will seem to be warmer even if there is no measurable temperature change.\nNote that the warm air emerging from the rear of the AC demonstrates it is working properly.  A kitchen refrigerator creates a similar amount of warm air at the back.\nCures: keep a door or window open \u2013 this is a healthy option in any case. Unlike normal room air conditioners, Close Comfort works just as well with open doors and windows and fresh air circulating.\nIf you cannot keep a door open and you like the curtains fully closed to keep out the light, consider the following solution from one of our customers. She placed her air conditioner about 15 cm from the wall beneath an open window and draped the curtain over the middle so the warmer air went straight out of the window.\nIf you only have short curtains, elevate your air conditioner on a small table.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Air Conditioner seems noisy\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Symptoms 1: The noise from the AC seems loud and some users find it annoying.\nExplanation: On high fan speed, the AC noise is about 54 dB at a distance of 1 metre, about the same as an electric fan at high speed. It is much quieter at the medium and low fan speeds.\nCure: For sleeping, place the AC unit about 15 cm from the end of the bed as shown in the instruction guide. The bedding will absorb much of the noise. Run the AC on medium speed. If you need faster air flow, use the Cool Focus accessory which increases the air flow speed up to three times. With the windows open, the AC needs to provide just enough noise to mask noises coming from outside to promote sound sleep.\nSymptoms 2: A rushing water sound comes from the back of the AC.\nExplanation: In humid weather conditions, water is condensed on the air cooling coils at the front of the machine and passes to the back side where the water is sprayed onto the warm condenser coils.\nThe noise is caused by the water spray.\nThe water enables the AC to increase the cooling power by up to 50% or more, with no increase in electricity consumption. This is what make Close Comfort particularly effective in humid weather conditions.\nThe noise level does increase slightly.\nCure: If you really don't want to hear the water rushing sound, you can remove the rubber bung just above the power cord storage drawer at the back of the AC.\nThis will reduce the cooling power in humid weather: it will not perform at the specified level.  Also, after 2 - 5 hours, the AC will switch off automatically when the drawer is full of water.  Then you need to empty out the water before using it again.  Take care not to spill the water as you remove the drawer!\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Water is leaking\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Symptoms: Water leaks from air conditioner<\/p>\n<p>Explanation: The air conditioner should not leak at all. However, if it is not upright, even if tilted at a slight angle, water can leak from the cold evaporator onto the floor. This can happen if the AC is placed on a chair, for example. The seat on most chairs is not flat.<\/p>\n<p>Cure: Make sure the air conditioner is placed on a hard, flat, level surface.\nSymptoms: Air conditioner loses its cooling effect intermittently\nExplanation: Drafts and nearby fans can disrupt the cool air flow from your Close Comfort AC, reducing the cooling effect for users.\nCure: Use Close Comfort in a draft free location.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Gradual loss of cooling\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Symptoms: Air conditioner loses its cooling effect gradually over time\nExplanation: Household dust accumulating on the three air filters can gradually reduce the air flow, reducing the apparent cooling.\nCure: We recommend you inspect at least the cool air inlet filter at the front of the AC unit every two weeks. Once there is a noticeable amount of dust, clean all three filters by rinsing them under a tap.\nWe also recommend that you ask an air conditioning technician to clean the inside of your AC annually, especially in very dusty locations.\nHere is a photo of dirty front side filters. The COOL FOCUS unit was used for three weeks with a bed tent.\"\n    }\n  }]\n}\n<\/script><br \/>\n\t\t<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1872,"parent":362,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-338","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Frequently Asked Questions | Portable Air Conditioner | Coolzy | US<\/title>\n<meta name=\"description\" content=\"Frequently Asked Questions. If your problem is not answered on this page, please call us at (08) 9386 3257. 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